Meet 1B4J's Certified Medical Administrative Assistants

Certified Medical Administrative Assistants

Workforce Challenge 

As part of the One Baltimore for Jobs initiative managed by the Mayor’s Office of Employment Development, Humanim created a program to train Baltimore residents to become Certified Medical Administrative Assistants.    

Workforce Solution

The goal of this grant-funded pilot program is to provide training for individuals who are under-employed, unemployed or live in distressed neighborhoods. Through the rigorous 13-week CMAA training program, 15 Baltimore women, ages 18-19, completed the training in July 2016 and are now officially Certified Medical Administrative Assistants. Three graduates have already found work as CMAAs, making $11 an hour or more. These women earned their nationally-recognized certifications through a combination of hard work and mutual support.  One participant, Natasha Miller, walked 16 blocks each day to catch a free bus in order to make it to her classes.

Outcomes & Benefits

The new CMAAs are now working at Johns Hopkins University, Johns Hopkins Health System, and the University of Maryland Medical System.

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Meet Regina

Regina Webster Photo

After graduating from Morgan State University, Regina Webster got married, relocated to Florida and worked at various construction companies in her area. She later returned to Baltimore due to unexpected family circumstances and found herself out of work. 

Meet Na'Thaia


Na’Thaia applied for a summer job through YouthWorks and was invited to be part of the Hire One Youth initiative, the private-sector component of Baltimore City’s summer jobs program. She didn’t really feel like attending the required job readiness training and figured that she would most likely be offered something through YouthWorks. “My sister received her worksite assignment promptly, and for weeks after that I still didn’t know if I would be offered a job at all. 

Meet Darian

Darian Boone

In 2010 Darian Boone stopped going to school at Merganthaler Vocational – Technical High School (Mervo) for a variety of reasons; Mervo just wasn’t a good match for him. Darian spent several years trying to get back into a Baltimore City public school until he became too old to enroll. 

During those years Darian was employed most of the time, working in restaurants and as a banquet server for Centerplate at the Baltimore Convention Center. Then he realized, “I need more of an education to advance my pay rate; I need to get motivated.”