Meet Yolanda

Workforce Challenge

In 2018 Yolanda Beckett moved to Baltimore from Arizona to be closer to her family. She was interested in getting a job at Johns Hopkins Hospital, given its stellar reputation and that a family member was successfully employed there.

Workforce Solution

Her daughter told her about services for job seekers provided by the Eastside One-Stop Career Center (ESCC), managed by the Mayor’s Office of Employment Development. Yolanda met with ESCC’s Career Development Facilitator Gary Figueroa to discuss her career needs and concerns about the competitive job market. Mr. Figueroa helped to ease her stress by improving her resume and enrolling her into the career center’s certified job readiness workshop, designed to help her with interviewing techniques and soft skills development.   

Outcomes & Benefits

She attended three workshop sessions that helped her feel more confident about pursuing a new career. Yolanda used her newly honed skills and was hired at Johns Hopkins Hospital as a Security Officer. Yolanda performed so well, that in just one year, she was promoted to a Security Officer in the Addiction Services Division. 

Yolanda plans to continue her career advancement and hopes to work in security in the Triage Unit where she will have more responsibility. 

 

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In 2013 Michael was arrested for illegally possessing a firearm and was arrested again the following year for possession of a Controlled Dangerous Substance with intent to distribute. With such serious crimes on his record, he was having difficulty finding employment.

 

Meet Jacqueline

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Jacqueline Opher’s first visit to the Mobile Workforce Center was in June 2018, when she noticed the bus parked at the Erdman Shopping Center. She was considering leaving her job and wanted to learn about other employment opportunities. 

Meet Michael

Michael S

Underemployed, Michael registered at the Mayor’s Office of Employment Development’s Northwest One-Stop Career Center (NWCC) in July 2018. He had a felony conviction that was hindering him from finding adequate employment, and NWCC’s Re-entry Center specializes in providing workforce services to those previously incarcerated.